HSIO Application & Support Centre: Common Acronyms

ASC

Application & Support Centre

CRM

Client Relationship Management

CW

Caseworker

CSIS II

Children’s Service Information System

PROGRAMS

MCCA

My Child Care Account

OW

Ontario Works

SAMS

Social Assistance Management System

RGI

Rent Geared to Income

IC Integrated Case

CCFS

Child Care Fee Subsidy

ICA Integrated Case Applications

TCA

Temporary Care Assistance

PDC Product Delivery Case

ODSP

Ontario Disability Support Program

OASA Online Application for Social Assistance

HSF

House Stabilization Fund

EASI

Employment Assistance Service & Information

ACSD

Assistance for Children with Severe Disabilities

TAWL

Toronto Applicant Waiting List

EEF

Emergency Energy Fund

WL

Waiting/Wait List

WP

Welcome Policy

FP

Fair Pass

CBPL

Choice Base Priority Line

COHB

Canada Ontario Housing Benefit

Program Elements: CCFS

Program Elements: OW

2P

Two-Parent

AOB

Assignment of Benefits

B&A

Before and After (school care/program)

BNA

Basic Needs Allowance

COMENR

Committed and Enrolled

B/U

Benefit Unit

EA

Eligibility Assessment

CUEAT

Canada – Ukraine Authorization for Emergency Travel

FF

Full Fee

DBD

Direct Bank Deposit

FL

Final Withdrawal Letter

ERE

Employment Related Expense

FLB

Final Letter

FSW

Family Support Worker

LFW/JS

Looking for Work/Job Searching

ISP

Initial Service Planning

OAL

Outdated Applications Letter

NFA

No Fixed Address

SN(L)

Special Needs (letter)

OP

Overpayment

VL

Verification Letter

PNA

Personal Needs Allowance

WDWL

Withdrawn from Waiting List

POA*

Promise of Address

*OW and RGI definitions are different

WTAD

Waiting for Admission

SOI

Statement of Income

WTFS

Waiting for Funding Stream

WTE

Working Towards Employment

WTTR

Waiting to Transfer

Program Elements: RGI

Other Relevant Units/Entities

AOP

Areas of Preference

SSHA

Shelter Support and Housing Administration

COI

Confirmation of Interest

TCS

Toronto Children Services

DA

Disadvantaged Code

TESS

Toronto Employment & Social Services

IR

Internal Review

CSIU

Client Service and Information Union (TESS Unit)

L/L

Landlord

CSSU

Client Special Services Unit (TESS Unit)

LTR

Letter

AA

Administrative Assistant Unit (SSHA)

PHB

Portable Housing Benefit

A2H or ATH

Access to Housing (SSHA)

POA*

Place of Address

SNU

Special Needs Unit (SSHA)

RS

Rent Supplement

ADP

Assistive Device Program (Ministry)

SNW

Special Needs Worker

ARC

Access and Resource Centre (TESS)

SPHC

Special Priority Household Category

LEAP

Learning, Earning and Parenting (TESS)

TSC

Tenant Service Coordinator

HC

Housing Connections (SSHA)

CI

Central Intake (SSHA and TESS bot have CI)

S2H

Streets to Homes (SSHA)

TCHC

Toronto Community Housing Corporation