/
Communications Strategy - 2017 (Archived)

Communications Strategy - 2017 (Archived)

May 01, 2018

Communications Plan - Documentation

Document
Date
Comments
Updated Communications PlanJuly 2017

 draft

Communication Road MapJuly 2017

 draft

Stakeholder AnalysisJuly 2017  draft
Visual Road Map - Communication (general) August 2017 draft
Visual Road Map - Communication (mngmnt) August 2017 draft
Visual Road Map - Change July 2017draft 
Stakeholder AnalysisJuly 2017draft
Communications Plan July 2017draft
Roadmap for ChangeJuly 2017draft
1-Pager Comms UpdateAugust 2017draft
Key messages brainstormingAugust 2017 
General Info Communication DatesMarch 2017 

Meeting Presentations Log

This section details the meetings at which presentations on HSI were given, to further educate and inform City staff on Human Services Integration.  

Date 
Meeting Title 
Presentation 
 Notes
Jan 19, 2017Update to TESS ACDeck 
January 20, 2017Update to TCS Service System Planning and Policy GroupDeck 
January 20, 2017Intentional Feedback Loop - Update to TCS Communications and Employee Engagement GroupDeck 
February 7, 2017Update at TESS Lesmill General Staff MeetingDeckUpdated on HSI, online channel, culture/communication at all-staff meeting.
Feb 13 2017HSI Workplan Update to TESS SMTDeckDon't reuse this deck; too complicated
Feb 16, 2017Update to TESS York-Humber  
February 22, 2017

Update to TCS District Directors

**MEETING CANCELLED**

DeckUpdate on HSI, plan for 2017 and staff roles
Feb 27, 2017Update TESS Managers Session  
Feb 28, 2017HSI Workplan Update to TCS SMTDeckDon't reuse this deck; too complicated
March 9, 2017Update to DCM A - project update and governance discussionDeck 
March 10 2017HSI Workplan Update to to SSHA SMTDeck 
March 16, 2017Update to TCS Employee Engagement GroupDeck Activity
March 21, 2017Update to TESS CSR group

Deck

Notes/feedback

Attended all-CSR meeting to update on the project as well as talk about culture and change management
March 27, 2017Update to TCS Supervisors Group Deck Update on HSI project, online channel & culture/change management. Planning/brainstorming re client consultations.
April 13, 2017Update to SSHA Employee Engagement GroupDeck 
 Update to Toronto Public LibraryDeck 
June 28Update to TCS West District Office caseworkersDeck 
June 28, 2017Update to TCS South District caseworkersDeck 
July 26, 2017Presentation at TCS/TESS Joint SAC Day of LearningDeckInvited to present to TESS & TCS Support Assistants at their Day of Learning.
October 2, 2017HSI/BIS Updates & Check InNo deckProject updates between HSI & BIS
October 24, 2017Update to CUPE Local 79 re phone channel integration and future state workNo deckUpdated CUPE on the project; no issues flagged.
October 27, 2017Update City Planning & CSF AlignmentNo deckUpdated members of City Planning (strategic policy unit) on HSI project; City Planning interested in exploring the long term strategy for HSI regarding community space in high density neighbourhoods.
November 1, 2017TESS AC Phone Channel UpdateDeckUpdating staff regarding integrated phone channel work progressing
November 10, 2017Presentation to TCS new hiresDeckInvited to present to newly hired TCS case managers on HSI project
November 14, 2017HSI Update to Shelter OpsDeckUpdate on HSI project including phone channel integration & coordinated needs assessment
November 16, 2017TCS AE Phone Channel UpdateDeck Updating staff regarding integrated phone channel progressing
November 16, 2017SSHA HC Phone Channel UpdateDeckUpdating staff regarding integrated phone channel progressing
November 21, 2017Update to TESS ManagementDeck 
April 13, 2018Update to Provincial Human ServicesDeck 

 

 

  • Communications Log

This section details communications other than meetings that are sent out on behalf of the HSI project.

Date 
Communication  
Document 
Jan 23, 2017Booth at TCS Professional Development DayInvited to have booth re HSI at Professional Development Day (100+ staff in attendance)
Feb 27, 2017City of Toronto Press Release re online channel/Finder ToolPress release
Feb 21, 2017Panel Discussion participation, Community Worker program George Brown College

HSI invited to participate in panel discussion

Feb 23, 2017Email from 3 GM's to council, mayor, division heads re launch of online channel/finder toolContent
Feb 27, 2017Monday Morning news announcement re online channel/finder toolContent
March/April 2017Update in e-newsletter CityLink
March 23, 2017Poster campaign - posters & leaflets sent to all shelter sites, libraries/community centres in NIAs, TCS, SSHA & TESS Divisional field offices

Poster
Leaflet
Letter from MA

List of stakeholders

 April 4, 2017Civic Tech Toronto - HSI invited to share re online/finder tool (http://civictech.ca/about-us/ 
May 30, 2017Session Presentation at OMSSA 2017 Leadership Symposium

Presentation

Shared Content

July 14, 2017Update to HSI Office -Provincial TeamDeck

 

 

 

 

 

 

 

 

Looking for labels? They can now be found in the details panel on the floating action bar.

Related content