Communication Documents

Managers Toolkit

HSI Managers Toolkit introduction

HSI Brochure

HSI Comment Card

HSI Frequently Asked Questions

Infographic - client demographric

Client/Staff Experience Principles

Presentation - "All About HSI"

Workstream Documents

Communication Structure

The document below details the information flow from the Executive team → Management Team → Project Delivery team. It also highlights internal and external stakeholders involved in the process.

• Communications_Structure March 2019

Communication Strategy

Communications Plan - Documentation - 2019

• Communications Strategy and Plan (2019) v3.0
• Decision making framework
• Communications & Governance - updated Mar 27, 2019
• Archived Communication Material

Meeting Presentations Log - 2019

This section details the meetings at which presentations on HSI were given, to further educate and inform City staff on HSI Integration.  

Communications Log - 2019

This section details communications other than meetings that are sent out on behalf of the HSI project.