Alert

Use an alert to notify the public about a change to a City service. For example, a facility closure, a suspended program, the outage of an online application. Use the built-in alert stop time to automatically remove the alert at a specific time and date.

Open

Criteria

• Only one alert per page.

• Hyperlinks may be included as part of the alert text if the change is complex and requires a separate linked page with extensive details. Detail alert pages will be hidden from navigation and only linked to from the alert message.

• Alerts are limited to text, necessary hyperlinks and should not include lists, bolding, italics, headings or inline images.

• Alert text can include a date if relevant. (e.g. “Service will be unavailable until 8 p.m. on October 30.”)

• Alert copy must be no more than 250 characters.

• Alerts should not be used as an alternative to a highlight.

• Two alert messages are allowed within the single alert field with a line break in between.