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Communications Strategy - 2017 (Archived)
Communications Strategy - 2017 (Archived)
- Trish Lenz (Unlicensed)
Owned by Trish Lenz (Unlicensed)
Communications Plan - Documentation
Document | Date | Comments |
|---|---|---|
| Updated Communications Plan | July 2017 | draft |
| Communication Road Map | July 2017 | draft |
| Stakeholder Analysis | July 2017 | draft |
| Visual Road Map - Communication (general) | August 2017 | draft |
| Visual Road Map - Communication (mngmnt) | August 2017 | draft |
| Visual Road Map - Change | July 2017 | draft |
| Stakeholder Analysis | July 2017 | draft |
| Communications Plan | July 2017 | draft |
| Roadmap for Change | July 2017 | draft |
| 1-Pager Comms Update | August 2017 | draft |
| Key messages brainstorming | August 2017 | |
| General Info Communication Dates | March 2017 |
Meeting Presentations Log
This section details the meetings at which presentations on HSI were given, to further educate and inform City staff on Human Services Integration.
Date | Meeting Title | Presentation | Notes |
|---|---|---|---|
| Jan 19, 2017 | Update to TESS AC | Deck | |
| January 20, 2017 | Update to TCS Service System Planning and Policy Group | Deck | |
| January 20, 2017 | Intentional Feedback Loop - Update to TCS Communications and Employee Engagement Group | Deck | |
| February 7, 2017 | Update at TESS Lesmill General Staff Meeting | Deck | Updated on HSI, online channel, culture/communication at all-staff meeting. |
| Feb 13 2017 | HSI Workplan Update to TESS SMT | Deck | Don't reuse this deck; too complicated |
| Feb 16, 2017 | Update to TESS York-Humber | ||
| February 22, 2017 | Update to TCS District Directors **MEETING CANCELLED** | Deck | Update on HSI, plan for 2017 and staff roles |
| Feb 27, 2017 | Update TESS Managers Session | ||
| Feb 28, 2017 | HSI Workplan Update to TCS SMT | Deck | Don't reuse this deck; too complicated |
| March 9, 2017 | Update to DCM A - project update and governance discussion | Deck | |
| March 10 2017 | HSI Workplan Update to to SSHA SMT | Deck | |
| March 16, 2017 | Update to TCS Employee Engagement Group | Deck | Activity |
| March 21, 2017 | Update to TESS CSR group | Attended all-CSR meeting to update on the project as well as talk about culture and change management | |
| March 27, 2017 | Update to TCS Supervisors Group | Deck | Update on HSI project, online channel & culture/change management. Planning/brainstorming re client consultations. |
| April 13, 2017 | Update to SSHA Employee Engagement Group | Deck | |
| Update to Toronto Public Library | Deck | ||
| June 28 | Update to TCS West District Office caseworkers | Deck | |
| June 28, 2017 | Update to TCS South District caseworkers | Deck | |
| July 26, 2017 | Presentation at TCS/TESS Joint SAC Day of Learning | Deck | Invited to present to TESS & TCS Support Assistants at their Day of Learning. |
| October 2, 2017 | HSI/BIS Updates & Check In | No deck | Project updates between HSI & BIS |
| October 24, 2017 | Update to CUPE Local 79 re phone channel integration and future state work | No deck | Updated CUPE on the project; no issues flagged. |
| October 27, 2017 | Update City Planning & CSF Alignment | No deck | Updated members of City Planning (strategic policy unit) on HSI project; City Planning interested in exploring the long term strategy for HSI regarding community space in high density neighbourhoods. |
| November 1, 2017 | TESS AC Phone Channel Update | Deck | Updating staff regarding integrated phone channel work progressing |
| November 10, 2017 | Presentation to TCS new hires | Deck | Invited to present to newly hired TCS case managers on HSI project |
| November 14, 2017 | HSI Update to Shelter Ops | Deck | Update on HSI project including phone channel integration & coordinated needs assessment |
| November 16, 2017 | TCS AE Phone Channel Update | Deck | Updating staff regarding integrated phone channel progressing |
| November 16, 2017 | SSHA HC Phone Channel Update | Deck | Updating staff regarding integrated phone channel progressing |
| November 21, 2017 | Update to TESS Management | Deck | |
| April 13, 2018 | Update to Provincial Human Services | Deck |
- Communications Log
This section details communications other than meetings that are sent out on behalf of the HSI project.
Date | Communication | Document |
|---|---|---|
| Jan 23, 2017 | Booth at TCS Professional Development Day | Invited to have booth re HSI at Professional Development Day (100+ staff in attendance) |
| Feb 27, 2017 | City of Toronto Press Release re online channel/Finder Tool | Press release |
| Feb 21, 2017 | Panel Discussion participation, Community Worker program George Brown College | HSI invited to participate in panel discussion |
| Feb 23, 2017 | Email from 3 GM's to council, mayor, division heads re launch of online channel/finder tool | Content |
| Feb 27, 2017 | Monday Morning news announcement re online channel/finder tool | Content |
| March/April 2017 | Update in e-newsletter City | Link |
| March 23, 2017 | Poster campaign - posters & leaflets sent to all shelter sites, libraries/community centres in NIAs, TCS, SSHA & TESS Divisional field offices | |
| April 4, 2017 | Civic Tech Toronto - HSI invited to share re online/finder tool (http://civictech.ca/about-us/ | |
| May 30, 2017 | Session Presentation at OMSSA 2017 Leadership Symposium | Shared Content
|
| July 14, 2017 | Update to HSI Office -Provincial Team | Deck |