Salesforce Trainings

Salesforce Trailhead is great to get started and measure the level of understanding for Salesforce Technical support, configuration, and development. These are free, online courses and requires a computer with Internet connection.

Beginner courses

Salesforce Platform Introduction and Basics | Salesforce Trailhead

Learn Salesforce Admin Role & Responsibilities | Salesforce Trailhead

Suggested courses required to start/cross train on configuring and developing on Salesforce (Administrator)

Salesforce Admin Beginner's Guide | Salesforce Trailhead

Boost Your Salesforce Admin Skills Online | Salesforce Trailhead

Admin Intermediate Skills Enhancement | Salesforce Trailhead

https://trailhead.salesforce.com/users/shaijaibrahim/trailmixes/salesforce-admin-p1

https://trailhead.salesforce.com/users/shaijaibrahim/trailmixes/salesforce-advanced-admin

Course essential before apex or lighting component development (Developer)

https://trailhead.salesforce.com/en/content/learn/trails/force_com_dev_beginner

Developer Super Set | Salesforce Trailhead

Below Salesforce certifications are recommended.

Salesforce Administrator Administrator Certification Exam Study Guide | Salesforce Trailhead
Salesforce Advanced Administrator Advanced Salesforce Admin Guide | Salesforce Trailhead
Salesforce App Builder Platform App Builder Certification Study Guide | Salesforce Trailhead

More details here: Certification - Administrator Overview (salesforce.com)

The Salesforce trainings are a standard for any Salesforce technical resource to complete before starting configuration, development, or other technical support in the City of Toronto Salesforce environments.