New Hire Onboarding - Salesforce Team
- Ashwin.Mathew (Unlicensed)
Checklist | Instructions |
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Mandatory Trainings in ELI | URL: https://toronto.csod.com/catalog/CustomPage.aspx?id=20000491&tab_page_id=20000491 |
Microsoft Office 365 Access issue | Unable to sign in to any Office apps. Unable to edit any documents in Excel, Word and PowerPoint and unable to respond to emails or schedule meetings in Outlook Desktop App. To gain the access, open a ticket to GSD here: https://itservicemanagement.toronto.ca/ess.do or contact GSD at: Phone: 416-338-2255 Email: TechService@toronto.ca Live Customer Service Representative Support is available 24/7 Daytime Support:
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G Drive Access | Request access to folder: \\VS-ITDDATA\ITDDATA\ITD\ITD\Application & Professional Services\ G drive access requests must be submitted via IT Self-Serve (ITSS). Go to Technology Self-Serve (TSS) (https://itservicemanagement.toronto.ca/ess.do) and under search, input "directory" in the for field. You will be given the option "Directory Access (G: drive only)". Please read the description area on the top of the page as it explains how to fill out the request. |
ELI access | To complete the mandatory training, ELI access is required. To gain the access, open a ticket to GSD here: https://itservicemanagement.toronto.ca/ess.do or contact GSD at: Phone: 416-338-2255 Email: TechService@toronto.ca Live Customer Service Representative Support is available 24/7 Daytime Support:
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Access to Salesforce Sandboxes (SIT, Playground and UAT) | Contact @Jeff Locke or @Wendy Ding |
Salesforce Trailhead Modules |
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