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If any type job failed, please follow up an email to notice related persons:
| email | content | Comment |
|---|
| persons | to: Pedro Gutin <Pedro.Gutin@toronto.ca>; Liann Cheung <Liann.Cheung@toronto.ca>; Harry Fong <Harry.Fong@toronto.ca>; Elena Scott <Elena.Scott@toronto.ca>
cc: Kimberly Brathwaite <Kimberly.Brathwaite@toronto.ca> |
|
| Title | Notice: RGI/Yardi records no updating on Jan 14 |
|
| Content | Hi all, Found no RGI/Yardi records @8:30 am this morning; - Which legacy system transfer -- Yardi/RGI;
- What part of the process failed – Yardi data syncing to Salesforce;
- What does it mean for Production – Delayed/miss updating data of Jan 14, 2022
- Root cause: unknown;
- Follow up : 1) Confirmed - Yardi sent notice –completely – (Sumathi); 2) Confirming data file importing to Database of SSHA (Claudio/Atul)
- Next Step : waiting for response of 2);
- Issue Status : waiting for updating.
| Record type:
RGI/Yardi / OW / Fairpass Online /TCS Please update other status according different conditions |