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Vincent Li (Unlicensed)

Vincent Li (Unlicensed)

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If any type job failed, please follow up an email to notice related persons:

emailcontentComment
personsto: Pedro Gutin <Pedro.Gutin@toronto.ca>; Liann Cheung <Liann.Cheung@toronto.ca>; Harry Fong <Harry.Fong@toronto.ca>; Elena Scott <Elena.Scott@toronto.ca>
cc: Kimberly Brathwaite <Kimberly.Brathwaite@toronto.ca>
TitleNotice: RGI/Yardi records no updating on Jan 14
Content

Hi all, 

Found no RGI/Yardi records @8:30 am this morning;

  • Which legacy system transfer  -- Yardi/RGI;
  • What part of the process failed – Yardi data syncing to Salesforce;
  • What does it mean for Production – Delayed/miss updating data of Jan 14, 2022
  • Root cause: unknown;
  • Follow up : 1) Confirmed - Yardi sent notice –completely – (Sumathi); 2) Confirming data file importing to Database of SSHA (Claudio/Atul)
  • Next Step : waiting for response of 2);
  • Issue Status : waiting for updating.

Record type:
RGI/Yardi  / OW / Fairpass Online /TCS

Please update other status according different conditions

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