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Alerts are used to notify the public about a change or impact to a City service, to flag a health advisory or notice. Some appropriate examples of when to use a Page Alert, include: facility closures, program changes, unavailability of online applications, and changes in service hours.

Criteria

  • Hyperlinks may be included as part of the text if the content is robust enough to require a separate page for detailed alert information. Detail Alert pages will be hidden from navigation and only linked to from the Alert box message.

  • Page Alerts should be limited to text and necessary hyperlinks, and should not include lists, bolding, italics, headings, in-line images.

  • Should be limited to 250 characters.

  • Alerts should not be used as an alternative to a Highlight.

  • Only one Alert box per page.

  • Two Alert messages allowed in one box with a line break in between.

  • A stop time can be set so the page Alert is automatically removed at a specific date/time.

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