Release notes - TSD Salesforce Service Delivery - Version 311_October_16_2023
https://toronto.atlassian.net/browse/TSDSF-1317
Implement a solution so 311 supervisors/managers have permissions to update specific KB solutions
https://toronto.atlassian.net/browse/TSDSF-1781
311 P2: Configuration - Increase Special Instructions character limit
https://toronto.atlassian.net/browse/TSDSF-1176
Reports - Add Knowledge Category to 311_Requests
KB - 311 KB Program or Service template - Modification to options in 2 fields
SWM - KB Business Group & Queue Updates and Changes