Contact Salesforce Support

This shows the steps to create a Salesforce support ticket as a Salesforce Administrator.

 

· Log in to Salesforce, then go to the Help and Training page.

· Click Get Support at the bottom of the page,

· Click Create a Case.

· Select your support topic, category, and issue.

·  See if there’s an existing topic that relates to your issue.

·  If you don’t find the solution to your problem, click Create a Case.

·  Enter case details and click Submit.

 

Call Salesforce support (Canada) 1-877-282-1987 for priority 1 issue.

 

Check Salesforce Trust site when Salesforce platform/instance is down.