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Alerts are used Use an alert to notify the public about a change or impact to a City service. For example, to flag a health advisory or notice. Some appropriate examples of when to use a Page Alert, include: facility closures, program changes, unavailability of online applications, and changes in service hoursfacility closure, a suspended program, the outage of an online application.

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Criteria

  • Only one alert per page.

  • Hyperlinks may be included as part of the alert text if the content is robust enough to require change is complex and requires a separate page for detailed alert informationlinked page with extensive details. Detail Alert alert pages will be hidden from navigation and only linked to from the Alert box alert message.

  • Page Alerts should be are limited to text and , necessary hyperlinks , and should not include lists, bolding, italics, headings , in-line or inline images.

  • Should be limited to Alert copy must be no more than 250 characters.

  • Alerts should not be used as an alternative to a Highlight highlight.

  • Only one Alert box per page.

  • Two Alert messages allowed in one box Two alert messages are allowed within the single alert field with a line break in between. A stop time can be set so the page Alert is automatically removed  

  • Use the built-in alert stop time to automatically remove the alert at a specific time and date/time.