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Dynamic Decision Tree
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    • Dynamic Decision Tree

    Owned by Sara Greenwood
    Last updated: Oct 30, 2023
    2 min read

    The dynamic decision tree is a tool to allow users of the website to make a guided decision to an answer, by answering 2-4 questions. It is used when there may be a lot of possible scenarios and users need help in narrowing down the information by presenting one decision at a time.

    The decision tree does not collect any information about the individual user.

    Example of a flow in the decision tree. Each response leads to a different answer

    Step

    Example

    Step

    Example

    Start Page: a brief explanation of how to use the tool and a Start button

    Start page

     

    Decision Pages: uses radio buttons to present options for the user. Radio button options should be short and distinct, and not include any HTML, including links.

    Each response may require a brief explanation as per the pattern for using help text with radio buttons. Descriptions should be limited to 1-2 sentences and may contain a link for more detail, but no other HTML elements.

    Users can move back and forth to see the outcome of different decisions.

    A decision tree path has a maximum of 4 questions per path to get to an answer.

    Decision pages

     

    Outcome: the final page summarizes the outcome of the decision tree, and provides next steps to the user.

    The user can start again to see a different response.

    Outcome

     

    Resources

    Adobe XD file: Decision Tree (adobe.com)

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