Please find attached whitepaper and how to approach COE and starting guideline. We need to understand that COE is part of salesforce governance strategy which needs to be drafted first. And it should focus on following areas:
· Establishing a Center of Excellence
· Introducing Change Management
· Setting an Organization Strategy
· Formalizing Design Standards
Once we agree on above we shall answer below questions:
· What is a Salesforce Center of Excellence?
· Why You Need a Salesforce Center of Excellence?
· Who Should Be Involved in a Salesforce Center of Excellence?
· Are We Ready to Get Started with a Salesforce Center of Excellence?