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We should consider formalizing & standards a template for emails

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Proposed Pattern Rules

  • All outbound emails would be standardized like this:

  • The account names would contain "City of Toronto" and the Program or Division Name

    • e.g. City of Toronto : Short Term Rental

  • If there is a plan on communicating with the person via email
    [programname]@toronto.ca

  • If we don't plan on communicating with the person via email, or there are multiple channels of communication provided in the email use
    noreply@toronto.ca

  • The subject lines would start with the purpose of the email .
    [Account Updated], [Account Created], [Receipt for]

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